Is your Facebook Page engagement down in a hole and you don't know if it can be saved? I have good news and bad news, good news is you aren't alone. The bad news is that according to a recent report by Buffer and BuzzSumo in which they analyzed more than 43 million posts from the top 20,000 brands on Facebook and determined that page engagement is down in a hole.
Written by: Chad Treadway | August 13, 2018
Did you know that only 11% of large companies have good customer experience programs. Yet one bad experience can lead to 22% of their customers decreasing spending! Fortunately you as a small business owner can learn from their mistakes!
HubSpot has an article entitled "6 Simple Steps to Build a Culture that's Obsessed with Customer Feedback".
Written by: Chad Treadway | August 10, 2018
It's a proven fact that consumers make purchases based on email. Yes, people still use email regardless of what your kids tell you. In fact, 76% of emails are opened within the first two days of receipt. Over half are opened on mobile devices. Use these tips to jumpstart a successful email campaign for any business or organization.
Written by: Adam Bennett | August 3, 2018
Content Management Systems (CMS) are programs on which most websites run. This is special software that lets you edit pages and add content with very little technical knowledge. Using these programs comes at a price. While keeping the current version of a CMS like Wordpress or Joomla seems like the easier route, keeping outdated software comes with some risks.
Written by: Adam Bennett | July 20, 2018