When you are just starting out or looking to redo your website there are a myriad of options out there, from the do it yourself (DIY) web builders, agencies who specialize in semi-custom sites with predetermined look and powered by a content management system (CMS), agencies that build custom looks on a CMS, or one that is a one off programmed and designed.
Every day, thousands of people search for products and services in your area. They want to see how you compare to other similar businesses. Most will use search engines and social media to see what other people are saying about your business. The problem is, your happiest customers aren't always the ones sharing their opinion online.
Inconvenience and uncertainty are the top two reasons your customers don't leave reviews about their experience.
Change that cycle with a reputation management plan. Get reviews from your happy clients through text message or email. Point the happy customers to review online and steer the unhappy ones to leave you a message about his experience so you can make it right before he shares his experience online.
View your most recent reviews on each platform, be it Google Business, Facebook, Yellow Pages, Angie's List, or others and reply to each entry.
Adding a texting platform to your list of communication would allow customers to reach you in a way familiar to them without having to call or email.
Do you have a case of the Mondays? Looking for a bit of Monday Motivation? Do you need some inspiration to get through the daily grind? Check out these quotes to help get you up and going.
At Cube Creative, we welcome establishing mutually beneficial partnerships with other businesses. Over the years, we have discovered a few insights that make our partnerships work better.