New consumer review data from BrightLocal's 2025 survey reveals critical shifts in how customers interact with pest control companies online. With 96% of consumers now willing to write reviews and over 3/4 using video content in their research, understanding these evolving behaviors is essential for pest control managers looking to strengthen their online presence.'"
Your pest control company's online reputation isn't just important - it's essential for business growth. According to the BrightLocal Local Consumer Review Survey 2025, consumer behavior around reviews continues to evolve, making it crucial for pest control companies to stay current with review management best practices.
Key findings from the BrightLocal survey that shape our current review landscape:
- 4 out of 5 consumers expect businesses to respond to reviews within seven days
- Consumers are actively reading and using online reviews when researching businesses, with the data showing consistent review reading patterns across various time periods
- Consumers are actively using multiple platforms to research businesses
- Local news outlets serve as important sources, with nearly 1 out of every 2 US adults using them for business reviews
- Local business directories and social media platforms serve as secondary but important review sources
- Over 3 out of 4 consumers use video content when researching local businesses
- Companies should be thoughtful about when consumers are ready to review and when waiting makes more sense
Written By: Chad J. Treadway | February 05, 2025
Chad is a Partner and our Chief Smarketing Officer. He will help you survey your small business needs, educating you on your options before suggesting any solution. Chad is passionate about rural marketing in the United States and North Carolina. He also has several certifications through HubSpot to better assist you with your internet and inbound marketing.
Let's face it, having a strong online presence isn't just a nice-to-have; it's a must-have if you want to avoid getting bugged by declining business. Recent studies show that 97% of consumers search online for local services, and 75% never scroll past the first page of search results. For pest control companies, this means the difference between being the hero who saves the day and being left in the digital dust.
Bug Off Pest Control in Charlotte learned this lesson firsthand. "When we first started," shares Wendy, the founder, "we were practically invisible online. It was like we were trying to catch flies with duct tape and honey – ineffective and messy." After implementing proper website optimization strategies, their online leads doubled in just six months. Now that's what we call a successful extermination of poor digital performance!
But don't let these challenges make you antsy; this comprehensive guide will help you build a web presence that not only attracts visitors but converts them into loyal customers.
Written By: Chad J. Treadway | February 05, 2025
Chad is a Partner and our Chief Smarketing Officer. He will help you survey your small business needs, educating you on your options before suggesting any solution. Chad is passionate about rural marketing in the United States and North Carolina. He also has several certifications through HubSpot to better assist you with your internet and inbound marketing.
It's 10:47 PM. Sarah, an ambitious parent with Ivey League dreams for her kids, just rage-quit your school's website after fighting with your inquiry form for the third time this week. Like countless other parents, she'll move on to your competitor's site – and you'll never even know you lost her.
Here's the brutal reality: Your website, which should be your star admissions counselor (working 24/7, never taking a vacation, handling thousands of parents simultaneously), is probably your biggest enrollment liability. And while you're reading this, your competitors are fixing these issues and capturing the families you're losing.
Written By: Adam Bennett | February 05, 2025
Adam is the president and founder of Cube Creative Design and specializes in private school marketing. Since starting the business in 2005, he has created individual relationships with clients in Western North Carolina and across the United States. He places great value on the needs, expectations, and goals of the client.
As a school board member, you're dedicated to ensuring your private school thrives and continues its mission of providing excellent education. But in today's digital world, having an outstanding academic program isn't enough – families need to find you first. That's where strategic digital marketing comes in, and it's what we've been helping private schools achieve for nearly 20 years.
Written By: Adam Bennett | February 04, 2025
Adam is the president and founder of Cube Creative Design and specializes in private school marketing. Since starting the business in 2005, he has created individual relationships with clients in Western North Carolina and across the United States. He places great value on the needs, expectations, and goals of the client.