Top 10 Benefits of Digital Marketing for Small Businesses

Top 10 Benefits of Digital Marketing for Small Businesses

January 19, 2022
(Reading time: 4 - 8 minutes)

As a small business, you need a good stream of qualified leads that you can convert into clients. The question is, how do you find them? The answer is simple with digital marketing for small businesses.

Ok, well, what is digital marketing? Digital marketing is a two-pronged approach to marketing online.

  • First off, you need to be providing good and educational information on your website that prospects can find via the search engines (Google, Bing, or Duck Duck Go). 
  • Secondly, it is all about reaching out to targeted clients at the right time. This may be through pay-per-click ads, social media ads, email newsletters, etc. 

The bottom line is in today’s technological and digital world, connecting with your clients online is the best way to grow your business. 

Digital marketing has grown in popularity among businesses of all sizes all around the world. It has become a key tool for promoting a company's products and services, allowing companies of all sizes to foster a more personal relationship with their clients worldwide. Digital marketing helps businesses to distribute information to their clients in a tailored and cost-effective way.

I hate to be the bearer of bad news, but traditional advertising has lost its strength as a viable advertising medium. According to a report by Statista:


Thanks to rising internet penetration rates and the ever-expanding popularity of digital platforms around the world, digital advertising has grown to become one of the most important forms of advertising. Nearly 356 billion U.S. dollars were spent on digital advertising in 2020. This figure is forecast to increase at a rapid pace in the upcoming years. According to the latest projections, digital advertising revenue will amount to 460 billion U.S. dollars by 2024.


According to past studies, a whopping 72% of users are currently engaged with businesses via their various digital marketing channels and activities. Nonetheless, despite the fact that both people and businesses are shifting their attention to digital media, many small businesses have yet to catch up.

Contrary to popular belief, digital marketing is not as challenging as it looks. Many organizations, even large ones, have seen and enjoyed the benefits of digital marketing, and it is worthwhile to participate in this new and inventive field. Are you still not convinced? Read on to learn about the ten benefits of digital marketing and how they may help you.

10 benefits of digital marketing and how they may help you

1. It Connects You with Your Clients on the Internet

Gone are the days when people would flip through pages of a phone directory or scan the pages of a newspaper to find information about a product or service. 

Today's searchers are used to doing searches with search engines such as Google. By knowing where and what your prospects are searching for, you can better target a specific segment of them. Therefore, making your interactions with your target audience more result-oriented and, thus, digital marketing is regarded as the most customizable kind of marketing.

2. Higher Conversion Rates With the Right Strategy

Higher conversion rates are one of the most significant advantages of digital marketing. Conversion rate is defined as the percentage of website visitors that complete the targeted activity. 

No matter what type of business you operate, an important goal of growing your business is to produce more leads in order to promote your services. These leads will assist you in increasing sales through online advertising and digital marketing strategies. Ultimately by tracking these conversions, you can better understand the traffic and allows you to develop a stronger and better digital marketing strategy.

One way you can reach the aforementioned goals is by using a PPC. Another would be to utilize content marketing for a more organic reach.

3. The Cost-Effective Form of Marketing

As a small business owner, you will most likely be very cautious about how you spend your marketing dollars. While traditional advertising methods on billboards, radio, TV, and magazines can quickly become expensive, marketing on digital channels requires less investment. It allows you to be more precise with where your ads show and who they target, thus ensuring that your marketing dollars are spent on the people who matter to your business, your clientele. 

According to one research report, a whopping 40% of small business owners have benefited from digital marketing. Therefore, to start with, I recommend investing a budget amount that you are entirely comfortable with and tracking the outcomes. If you see things are working, you may want to increase your investment. Furthermore, results from digital channels tend to come in faster, so you can instantly see the return on your investment.

4. It Enables Real-Time Customer Service

Customer service is vital if your goal is to dominate your local market. You and I both know that is the key to creating a solid market presence.

Among the many advantages of digital marketing, real-time customer service is one of the most profitable concepts, with a high ROI for businesses of any size.

Traditional marketing strategies are grossly insufficient for directly connecting with clients. As a result, practically all businesses can profit from digital marketing in order to communicate with their buyers in real-time and provide a quicker response. 

As a result, if you provide well-structured customer service to your clients, they will recommend your business to their friends, families, connections, and strangers on the internet with reviews. 

5. It Keeps You on Par with Competitors

While keeping up with the ever-changing trends in your industry might be exhausting, it is the only way to keep up with the competition. Many small businesses and organizations benefit from digital marketing by enhancing their marketing strategies via the use of various channels such as content, PPC, and social media.

6. It Helps You Compete with Large Organizations

Traditional marketing strategies require a substantial budget, and it is difficult to compete with larger enterprise-size businesses that can afford any marketing price.

As a small business, you often require a lower cost of entry with a greater rate of return. Obviously, one of the best ways is with digital marketing since it allows any size business to be noticed and grow.

The digital world allows you to develop an online platform to engage with your prospects and clients no matter where you or they are.

With the right digital marketing strategy, you can be provided with advertising options with ROI that traditional media can't touch. Therefore, you can grow your business with fast and high-quality services that will enable you to compete with larger enterprises at little cost. 

7. Benefiting From the Power of Social Media

Social media is very much part of our daily lives, so much so that it can shape and has shaped users’ preferences, decisions, and choices on a variety of subjects.  Depending on the type of service, social media tools can be one of the best ways to help your small business get noticed by the people who are more likely to be interested. 

Small business owners and entrepreneurs should consider this process as complicated. Still, there are lots of digital marketing agencies that use social media marketing as part of their marketing solutions. These firms can help provide you with professional assistance to improve your small business’s recognition throughout the social media platforms. 

8. Provides Equal Opportunity for Every Business

Because digital marketing gives equal opportunity to businesses of all sizes, you see your small business growing exponentially as it isn’t a technique limited to large enterprises. By investing in digital marketing, small businesses can truly leverage their expertise and operations. They then become capable of competing with established enterprises.

9. Increased Brand Awareness

It’s no surprise that we as American adults spend a ton of our day online. According to the first-quarter 2018 Nielsen Total Audience Report, “American adults spend over 11 hours per day listening to, watching, reading or generally interacting with media.” The Pew Research Center says that “Today [April 2021] around seven-in-ten Americans use social media to connect with one another, engage with news content, share information and entertain themselves.”

Small businesses should consider incorporating social media platforms into their digital marketing strategy. This will boost the number of people who are aware of your company and can remember your name. Your clients are already on social media; why not put your brand in front of them to promote your business even faster?

10. Time Effective

With digital marketing, there’s no need to rely on third-party printers to print all of your materials. You can produce high-quality content for your prospects and clients from your office chair. By having all your marketing completed in a more timely manner, you'll have more time in your day to consider other parts of your business. 

The Importance of Small Business Digital Marketing

The Importance of Small Business Digital Marketing

As you can see, there are numerous benefits that come with digital marketing, no matter your business size. Make sure you're using small business digital marketing strategies to reach out to prospects and clients so that you can boost your profits. Start by working with a marketing agency that can take your small business’s digital presence to the next level today.

If you are looking for a small business marketing agency for your digital marketing, content marketing, social media, website development, or SEO? Contact us for a free consultation.

Chad Treadway

Written by:  |  January 19, 2022

Chad is a Partner and our Chief Smarketing Officer. He will help you survey your small business needs, educating you on your options before suggesting any solution. Chad is passionate about rural marketing in the United States and North Carolina. He also has several certifications through HubSpot to better assist you with your internet and inbound marketing.

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