Blog: Reputation Management

In today's competitive education landscape, private schools must have a solid marketing plan that sets objectives and aligns them with the institution's overall goals. The key to success is defining clear, measurable, and achievable marketing objectives that reflect your school's vision and appeal to your target audience.

In this blog post, we will break down the essential elements of effective marketing objectives for K-12 private schools. We will explore what SMART objectives are, why they are necessary, and what types of objectives schools can set to improve recruitment, retention, engagement, and fundraising.

You might be wondering, am I hungry? Why else would I be talking about EATing?

Well, if you are hungry to grow your business, focusing on your E-A-T will help you!

E-A-T stands for Expertise, Authority, and Trustworthiness and is what the search engines (Google, Bing, Yahoo) look at to determine help your web page’s quality.

E-A-T is critical because the higher the quality of your web page, the more likely it will show in search results and attract more visitors and traffic.

So let’s break it down. What exactly is E-A-T, and how can you prove to Google that your site has it?

Both digital and traditional marketing all play a part in good brand management.

Using the same tone of voice in your emails and ads and selecting the same photo assets for your website for your billboards all contribute to the picture painted when a prospective client thinks about your products or services.

However, your brand may occasionally receive negative reviews or press, altering its perception.

If a potential client wants to know if your small business is trustworthy, they will likely look you up online.

Visits to your website will not suffice; they will seek more objective feedback.

As a result, online reputation management is crucial and is the process of shaping and controlling the online narrative surrounding your brand.

Are online customer reviews trustworthy?

A quick and simple answer is yes. In general, you can trust reviews online. For one, a lot of platforms have been successful in their efforts to crack down on fake and unverified reviews. They no longer let anonymous reviewers post on their sites.

Online reviews provide consumers with detailed feedback from their point of view. This provides readers with a perspective other than that of the business. The business is likewise not always capable of providing such feedback.

It is important, however, for users to exercise due diligence when browsing online reviews. It is a good idea to read numerous reviews of the same product. This can help you appreciate and understand the product through a wide variety of customer experiences. 

When reading reviews, you also need to be selective on what to believe and which ones to take with a grain of salt. For example, if you come across a review that seems too exceptional to be true, then it probably is something to be skeptical about.