Which is better, a small digital marketing agency or a large one? The short answer is it depends on your needs. Don’t you love the vagueness there! Before we dive into this topic, let’s first examine what the U.S. Small Business Administration (SBA) says is a small business based on their table of standards.

If you are a Wireless Telecommunications Carrier (except Satellite), you are considered a small business if you employ 1,500 or fewer. Motor Vehicle Parts (Used) Merchant Wholesalers or, the junkyard, is 100 or less. Now you might think that they would base the size on the number of people employed. Well, you would be wrong. Supermarkets and Other Grocery (except Convenience) Stores need to have $35 million dollars in total income to qualify. So that means if your local, regional grocery store chain is $35 million in size, then they would be considered a small business. 

Take Cube Creative as an example, we consider ourselves to be a digital marketing agency. The SBA doesn’t have a classification for that. Therefore, I looked at what might be closest, which varied from $16.5 million to $30 million.

I don’t know about you, but I wouldn’t consider an agency with $16.5 million a small business. Therefore, for this post’s purpose, I want to reference Dunbar's Number and look at it as in the number of clients an agency actively manages. You may be asking what is Dunbar’s Number is and what does it have to do with a small agency versus a large agency.

Dunbar's number is a suggested cognitive limit to the number of people with whom one can maintain stable social relationships.

Wikipedia

 

Ideally, it is somewhere around 150 people. This includes your work colleagues, clients, family, and friends, or any other interpersonal relationships you might have. Therefore an agency that has around 100-150 active monthly clients is a good starting number as this is most likely spread across a handful of people.

Let’s look at a small agency versus a large agency.

Chad Treadway

Written by:  |  June 1, 2021

Chad is our business development manager. He will help you survey your business needs, ensuring you are educated on your options before suggesting any solution. Chad also has several certifications through HubSpot to better assist you with your internet and inbound marketing.

See Chad Treadway's' bio: cubecreative.design/about/chad-treadway

At Cube Creative, we welcome establishing mutually beneficial partnerships with other businesses. Over the years, we have discovered a few insights that make our partnerships work better.

Chad Treadway

Written by:  |  October 19, 2018

Chad is our business development manager. He will help you survey your business needs, ensuring you are educated on your options before suggesting any solution. Chad also has several certifications through HubSpot to better assist you with your internet and inbound marketing.

See Chad Treadway's' bio: cubecreative.design/about/chad-treadway

Is your Facebook Page engagement down in a hole and you don't know if it can be saved? I have good news and bad news, good news is you aren't alone. The bad news is that according to a recent report by Buffer and BuzzSumo in which they analyzed more than 43 million posts from the top 20,000 brands on Facebook and determined that page engagement is down in a hole.

Chad Treadway

Written by:  |  August 13, 2018

Chad is our business development manager. He will help you survey your business needs, ensuring you are educated on your options before suggesting any solution. Chad also has several certifications through HubSpot to better assist you with your internet and inbound marketing.

See Chad Treadway's' bio: cubecreative.design/about/chad-treadway

Did you know that only 11% of large companies have good customer experience programs. Yet one bad experience can lead to 22% of their customers decreasing spending! Fortunately you as a small business owner can learn from their mistakes!

HubSpot has an article entitled "6 Simple Steps to Build a Culture that's Obsessed with Customer Feedback".

Chad Treadway

Written by:  |  August 10, 2018

Chad is our business development manager. He will help you survey your business needs, ensuring you are educated on your options before suggesting any solution. Chad also has several certifications through HubSpot to better assist you with your internet and inbound marketing.

See Chad Treadway's' bio: cubecreative.design/about/chad-treadway