When you are a small business, you aren’t going to have the budget that bigger corporations have. Therefore you have to get creative with your marketing strategies. Luckily there are plenty of things small businesses can do to attract and maintain a client base.
If you are looking for marketing strategies to help your small business, then you are in luck. I have compiled a list of our top 20 most popular marketing ideas to help your small business grow!
The Top 20 Most Popular Marketing Strategies for Small Businesses
- Search Engine Optimization (SEO)
- Pay-Per-Click Advertising
- Email Marketing
- Social Media Marketing
- Content Marketing
- Ratings and Reviews
- Online Reputation Management
- Google Business Profile Business
- Advertise In Niche Print Magazines and Media
- Write A Column
- Join Local Business Groups
- Partner With Other Businesses
- Referral Marketing
- Affiliate Programs
- Speak at Events
- Link-Building for Small Businesses
- Know Your Ideal Client
- Apply for Business Awards
- Put Magnets on the Company Car
- Warm Calling
1. Search Engine Optimization (SEO)
You know that most people search for information online. According to a 2012 Pew Research Center survey, 91% of online adults use search engines to find information on the web. Another Pew Research Center report said that “overall, 85% of Americans say they go online on a daily basis.” They continue saying that nearly 1 out of 3 adults report going online almost constantly!
Still not convinced? Statista’s Global market share of search engines 2010-2022 says that:
“As of July 2022, online search engine Bing accounted for nearly nine percent of the global search market, while market leader Google had a share of around 83 percent. Meanwhile, Yahoo’s market share was 2.55 percent.”
As you can see, we search for information online, and organic search will account for the majority of your website’s traffic. Beyond having an impressive website that is designed to convert, search engine optimization (SEO) is possibly the most effective marketing strategy available to small businesses. Through SEO techniques, you can introduce yourself to leads with a high need state or purchase intent, making it a cinch to close. Furthermore, if a prospective client goes online and looks for help with a problem that your website answers, it helps position you as a credible, trustworthy source.
ReviewTrackers stats in their 2022 Local SEO Statistics and Trends Report that:
- 57% of local search queries are submitted using a mobile device or tablet.
- [Millennials] are 50% more likely to use local search when they’re on the go — and twice as likely as other age groups to search for a business to visit immediately.
- The top 3 factors that influence their [consumers] decision to choose a business are: photos, Google reviews, and position on the search engine results page (SERP)
- 88% of reviews come from only four review sites: Google at 73%, Yelp at 6%, Facebook at 3%, and Tripadvisor at 3%.
Therefore, the higher you rank on the SERPs, the more likely you’ll be able to drive traffic and prospects to your website.
Quick Wins for Implementing SEO
- Creating a Google Business Profile (formerly Google My Business) account
- Asking for reviews from your clients
- Optimize your website with local keywords
- Create blog posts or videos that relate to your local community and service area
- Using local landing pages or geo-location pages
- Focus on getting high-quality backlinks
2. Pay-Per-Click Advertising
Pay-per-click (PPC) advertising allows small businesses like yours to display ads when users use a search engine to look for specific keywords. While it can result in a costly bidding battle, local markets are often less competitive, and the PPC ads allows you to keep your spending under control.
Google Ads (formerly Google Adwords) is the godfather of internet marketing channels. Google AdWords (Google Ads) started on October 23, 2000. Google Ads are competitive, and they can be expensive. However, knowing what you’re doing can benefit your small business.
Despite being a paid channel, Google Ads’ purpose is still to give relevant search results to searchers. As a result, if you have implemented or are implementing proper on-page SEO, your price per click will be less expensive.
Sounds good, right? But how does this work?
How PPC Ads Work
Google Ads works by bidding on certain keywords or keyword phrases. You then create ads around those phrases.
Google will then use an algorithm to display your ads in SERPs and gives them a quality score based on factors such as:
- Landing page quality
- Keyword relevance
- Click Through Rate (CTR)
Then you pay every time someone clicks on your ad or the “pay per click.”
It works wonders for certain businesses. But this must be a deliberate and thoughtful approach!
Quick Wins for Implementing PPC: Claim Free Ad Promo Credits
Google will often send you coupons or promo codes to advertise on the platform. Use these free credits to your advantage!
3. Email Marketing
While some people think that email marketing is dead due to the proliferation of mobile messengers and chat apps, a Statista report says that “In 2020, the number of global e-mail users amounted to four billion and is set to grow to 4.6 billion users in 2025.” In fact, 64% of small businesses use email marketing to reach people.
Email marketing is the only digital marketing tool that allows you to build a personalized relationship with clients and continue nurturing them well after their first transaction.
Benefits of email marketing include:
- You can get started at a relatively low cost, usually just a little time
- You can easily automate it
- You can easily segment users
- You get immediate communication
- It’s easy to set up and run
4. Social Media Marketing
Social media is a must-have for small businesses if you want to reach a broader audience and communicate with clients daily. Maintaining your own social media profiles on the platforms allows you to not only control your message and freely post updates but also to establish a community around your brand or small business. As a free channel to use, social media is an excellent place to develop user-generated content (UGC), solicit feedback, and even solve customer service issues. Many prospective clients will also look to social media to see if they can trust the business or to check out their reviews. Therefore maintaining a presence can help conversion rates.
Still not convinced, take a look at these stats:
- 80% of consumers use social media to engage with brands
- 69% of U.S. residents said that directly messaging a company makes them feel more confident about the brand
- Answering a social media complaint can increase customer advocacy by as much as 25%
- Over half (51%) of respondents said they were ‘very likely’ and 41% said they were ‘somewhat likely’ to become a repeat customer to a brand that answers their question on social media
- Engaging in customer service requests on social media can bring 20% to 40% more revenue per customer
- Shifting to social media customer service can reduce cost per contact by as much as 83%
- 71% of consumers who have had a positive experience with a brand on social media are likely to recommend the brand to their friends and family
- 59% of Americans with social media accounts believe that social media has made customer service easier
- 33% of consumers who would rather contact a brand’s customer service via social media rather than by phone
(Source: Invesp )
But remember these important details:
- Showing up on social media platforms when you feel like it is not enough!
- You are on rented land; use social media for what it is, be social and try to drive traffic back to your website.
Social Media Quick Wins:
- Tag people and brands: Be sure to tag your users and other brands on social media. Also, encourage your followers to tag your small business’s social media handle or location in their posts for the coveted UGC.
- Use hashtags: This free marketing trick can expand your reach. Hashtags work great on Twitter, Instagram, and TikTok. They are also starting to make significant headway on Facebook and LinkedIn.
5. Content Marketing
Content marketing is the process of developing and delivering valuable, relevant, and consistent content to attract and retain clearly-defined buyer personas and drive profitable client actions.
Therefore, content marketing should be at the center of your small business marketing strategy!
It’s important to note that it is a long-term strategy. It takes significant time to build rapport with your prospective clientele and the search engines. However, when you do content marketing correctly, it can position your business as an industry leader and build long-lasting relationships with your audience.
Your content marketing strategy should include various formats to highlight your industry expertise and learn what your buyer persona prefers to consume. Consider the following content types to get you started:
- Blogs
- Infographics
- Videos
- Landing pages
- Geographical landing pages or local landing pages
6. Ratings and Reviews
Aside from the content you create, the services you offer significantly impact your online presence. You should be aware that people are leaving reviews of your business and services on sites such as Google, Yelp, Facebook, Tripadvisor, and others. This is fantastic if you’re doing something exceptional and providing excellent customer service. If not, there may be catastrophic consequences (more on this next). You have to be proactive in both encouraging favorable reviews and correcting bad ones. This isn’t to say you should falsify reviews to boost your company’s image, but rather that you should make it easy for your clients to leave an organic review.
Great reviews and ratings are essential for every business, especially those offering services. People trust what others say about a company, making reviews crucial. For example, a historical Normandy touring agency has a landing page with over 200 reviews, including comments and photos from past travelers. This company encourages travelers to leave reviews, which helps attract new customers.
Quick Wins for Ratings and Reviews:
- Encourage your staff to ask for reviews
- Use a widget to help you embed Google reviews on your website or point people to sites where you have the most reviews
- Never ever, under any circumstances, pay for, buy reviews or incentivize clients to leave you a review!
7. Online Reputation Management
I mentioned above that you need to be mindful of your negative reviews; using an online review software will help alert you to negative reviews so you can address them quickly.
Quick Wins for Dealing with Negative Reviews:
- Respond to negative reviews quickly. Try to take the conversation offline for complicated issues or try to resolve them, so you have a chance to turn a negative into a positive.
- Consider using online review software.
8. Google Business Profile Business
When it comes to marketing strategies for local small businesses, claiming and optimizing your Google Business Profile (GBP) is one of the most powerful things you can do for any business, especially yours.
GBP is a platform that allows businesses to create a free business profile on Google. It will enable you to create a profile for your service area or storefront and then personalize it with your posts, offers, photos, and much more.
Follow these steps when setting a GBP profile for your business.
- Choose a relevant category and business address. Choose the area that you want to target
- Add high-resolution images
- Use a local business number
- Add your products and services
- Indicate your working or business hours
- Indicate the modes of payment you accept
- Include the logo of your company
- Give a clear description of your business
Quick Wins for Dealing Google Business Profile Optimization
- Your GBP information should match your listing everywhere else, and make sure you avoid Google penalties.
- Reviews are very important for building your local search presence, so encourage your clients to give reviews of your services.
- Make sure your website’s content is optimized for searches.
- Enable Google business messaging to allow clients to interact directly with you.
- Create GBP posts for users to read when they see your profile. You can also post the same content on social media channels for added online exposure.
9. Advertise In Niche Print Magazines and Media
While much of the world has shifted online, print media still exists and thrives in business-to-business and manufacturing sectors.
However, print media is rarely effective as a stand-alone marketing tactic. It works best with online marketing methods, with the two channels structured to complement each other and create a compelling experience for potential buyers.
10. Write A Column
If you’re a good writer, sharing your knowledge through a weekly or monthly column might help your small business tremendously.
This is not typically a circumstance in which you get paid, but it is also not one in which you are required to pay out either. These articles allow you to maintain continuous touch with an audience and to develop a genuine relationship with the publication’s readers. Their audience will remember you when they think about specialists in your industry or area.
On the other hand, local newspapers and non-profit periodicals are frequently looking for quality contributors. On the more exclusive end, journals such as Forbes, Inc., and Fast Company are virtually entirely comprised of unpaid expert essays.
But trust me on this. These professionals make money because of their presence on these renowned sites.
Make certain that what you write about is relevant to your intended audience. This is hardly subtle advertising. It’s an opportunity to gain access to and create trust with an audience that someone else has worked very hard to build.
Plus, even if you don’t get a column, you might get a guest article, which can be really beneficial.
11. Join Local Business Groups
Joining your local chamber of commerce or business groups will allow you to meet other like-minded businesses who already have something in common with you, operating a business. While there are many general entrepreneur groups or your area may have niche organizations (home builders association, etc.) and meetups.
These groups provide an excellent opportunity to bounce ideas off other intelligent people, share referrals, uncover talent, and identify new opportunities.
They can also help you build your network outside the small town or city you live in. Connections tend to multiply, and if your group is serious about networking, you may leverage your seemingly small connections into far more significant ones.
12. Partner With Other Businesses
Partnering with another small business or organization with a similar target clientele can help you both increase your reach and marketing abilities. By pooling your resources together, you can help build your brands.
Complimentary services can be an excellent place to start. You can create win-win situations for both businesses by sharing email lists, swapping blogs (guest posting on each site), bundling offerings, or even co-branding campaigns, sponsorships, or ads.
13. Referral Marketing
Tapping into the goodwill of happy, existing clients is one of the fastest, easiest and most cost-effective ways to grow. Mobilize your clients to spread the word about your services by reminding them to share their experiences and incentivizing them to bring new business to you. You’ll likely get highly qualified leads at a lower overall cost of acquisition than if you had to find them on your own.
14. Affiliate Programs
Tapping into the goodwill of happy, existing clients is one of the fastest, easiest, and most cost-effective ways to grow. Encourage your clients to spread the word about your services by reminding them to share their experiences and rewarding them for bringing new customers to you. You will most likely receive well-qualified leads at a lower overall acquisition cost than if you had to search for them yourself.
15. Speak at Events
Few things influence branding and establishing yourself as an authority more than speaking at prominent events in your industry.
While invitations to speak at larger events are frequently offered as evident influence or a result of achievements, you may also work your way into these opportunities by becoming a brilliant speaker and delivering excellent talks at smaller events and meetings.
Personally, I try to speak at least once or twice at the Wilkes Chamber of Commerce or the Yadkin Valley Chamber of Commerce, in addition to any other engagements I can pick up along the way.
Quick Wins for Speaking Engagements
Reach out to these types of organizations to see if you can speak to their organization:
- Chamber of Commerce
- Rotary Club
- Lions Club
- Kiwanis
- Optimists
- Local Merchant Associations
- Tourism Groups
- Special Interest Clubs
- Schools
- Churches
- Business Networking and Leads Groups
16. Link-Building for Small Businesses
When it comes to your search rankings, Google considers the quality and quantity of sites that connect to you or backlinks.
The best way to think about a backlink is to remember when you had to write a research paper. You would reference or cite all the sources you used. A backlink is similar, but in this example, you are providing the link back to the authoritative source. Therefore your goal is to become the authoritative source and have people linking back to your site!
A word of caution, some agencies may suggest buying links to improve your rating. This strategy may work, but be very cautious if you choose this route.
However, without a doubt, high-quality links increase authority and trustworthiness, ultimately enhancing your rating. Still, the Google Penguin algorithm penalizes sites with an excessive number of low-quality or “spammy” links. The idea is to create meaningful, relevant content that people want to share in order to build links the old-fashioned way.
For small businesses, this means investing the resources and money to develop top-quality content that is highly shareable and people want to link to. Infographics, in-depth articles, long-form blog posts, and videos are examples of high-performing content likely to get you more links.
17. Know Your Ideal Client
There is no such thing as a one size fits all marketing strategy. Businesses like yours will cater to different niches in the markets, so your small company needs a marketing plan specific to your goals and needs.
Before deciding on tactics and a strategy, you, the small business owner, need to understand better who your target client is by asking these questions:
- What is your client’s demographic?
- How old are the clients?
- Where do your clients live?
- What online services do your clients use?
- How do your clients look for products?
Knowing these things about your target clients will help your business develop a targeted and effective overall marketing strategy focusing on the channels that will produce the best results.
Quick Wins for How to Know Your Ideal Client
- Learn about buyer personas
- Build a buyer persona for your business
18. Apply for Business Awards
Most industries offer business awards that you enter and may win. These awards will come with an online badge you can display on your website. You can use these badges to help promote your trustworthiness and, as a result, more revenue.
19. Put Magnets on the Company Car
Stick a sticky sign on your corporate car, and you’ve got yourself a mobile brand awareness campaign that’s spreading the word all over town (just be sure to obey traffic laws). This strategy also works with bumper stickers and window decals, which are often inexpensive to produce.
20. Warm Calling
Cold calling has to be one of the hardest things anyone can do. While some people thrive on getting through all the no’s to that all-important yes, it’s still hard.
So it is unpleasant? Yes.
What you should do instead is warm calling!
Warm calling is very much like cold calling, but you do your homework before instead of dialing for dollars.
Dan Tyre offers these tips:
- Identify good fit companies, both large and small
- Research the business
- Research the executives
- Perfect your opening
- Be human
- Prepare your talking points ahead of time
- Ask open-ended questions
- Listen for triggering events or pain
- Keep the call short, under five minutes
- No answer, leave a voicemail
- Follow up with an email
Conclusion & Summary
There you have it, 20 of the most popular marketing strategies that work for businesses of all shapes, sizes, and industries.
If you want a quick reference list, here you go:
- Search Engine Optimization (SEO)
- Pay-Per-Click Advertising
- Email Marketing
- Social Media Marketing
- Content Marketing
- Ratings and Reviews
- Online Reputation Management
- Google Business Profile Business
- Advertise In Niche Print Magazines and Media
- Write A Column
- Join Local Business Groups
- Partner With Other Businesses
- Referral Marketing
- 14. Affiliate Programs
- Speak at Events
- Link-Building for Small Businesses
- Know Your Ideal Client
- Apply for Business Awards
- Put Magnets on the Company Car
- Warm Calling
While only half of these are likely relevant to your small business, I’m guessing at least a good handful are.
The bottom line is that there are four that I would definitely recommend those being joining local business groups, SEO, Content Marketing, and Google Business Profile optimization. While I can’t help you with the first one, I can help you with the latter. Contact me today to see how I can help you and your business!